Switchboard (Victoria) Inc

Volunteer Powered iconThis charity relies heavily on the incredible dedication of volunteers. It means their operations are significantly powered by volunteer efforts, where the collective contribution of volunteers is either substantial compared to paid staff, or their work is entirely run by volunteers. Your time and skills could make a huge difference here!Tax Deductible iconThis charity or fund is currently recognised by the Australian Taxation Office (ATO) as a Deductible Gift Recipient (DGR). Donations of $2 or more made to this entity are tax-deductible for the donor. This status is typically derived from official ABR (Australian Business Register) data and signifies eligibility for DGR status.
Website:
www.switchboard.org.au
ABN:
81 367 786 099
Location:
St Kilda, VIC
Charity Size:
LargeLarge charities, those with an annual revenue of $3 million or more, operate on a significant scale, often driving change at a state or national level. Think of well-known organisations working in areas like medical research, international aid, or large-scale environmental conservation.

These charities have the resources and influence to implement large-scale initiatives, conduct vital research, and advocate for policy reform. They offer opportunities to contribute to systemic change and address pressing global challenges.

Charity Type:
Healthcare, Social welfare
Registration Status:
Registeredthe charity’s registration is active
Religious Affiliation:
No Religious AffiliationThis category comprises charities that do not have any religious affiliation. They operate independently of specific religious doctrines and focus on their mission based on secular principles
DGR Status:
Tax DeductibleThis charity or fund is currently recognised by the Australian Taxation Office (ATO) as a Deductible Gift Recipient (DGR). Donations of $2 or more made to this entity are tax-deductible for the donor. This status is typically derived from official ABR (Australian Business Register) data and signifies eligibility for DGR status.
Switchboard Victoria Inc is a community based notforprofit organisation that provides peer based, volunteerrun support services for the lesbian, gay, bisexual, transgender, intersex, queer, asexual (LGBTIQA+) communities and their allies, friends and families. Switchboard is the Victorian partner in the national QLife telephone and web peer support, information and referral service, funded by the Australian Commonwealth Government. This free peerbased service is for LGBTIQA+ people and those with questions or concerns about LGBTIQA+ issues including families, friends, teachers and coworkers of LGBTIQA+ people. Our Out & About program aims to reduce social isolation and loneliness through creating friendship and connection between LGBTI+ seniors in Victoria and peer volunteer visitors. Switchboard s Suicide Prevention program puts responding to the challenges of suicide among LGBTIQA+ communities at the core of Switchboard s work. We work nationally to provide suicide prevention, intervention and postvention programs, with an emphasis on building community resilience through peerled and lived experience activities. The Queer, Trans, Intersex and Bla(c)k and/or People of Colour (QTIBPoC) program aims to build greater equity for LGBTIQA+ people who are Bla(c)k, People of Colour and/or people of faith through storytelling and workshops driven by lived experience. Our QTIBPoC program is a space to cocreate, coexist, and envision cultural shifts for and by Bla(c)k and/or People of Colour and people of faith. In addition, the QTIBPoC program builds internal capacity to meet QTIBPoC community needs across all of Switchboard s services and areas of work. Rainbow Door is s free specialist LGBTIQA+ service providing phone and webbased information, support and referral for people experiencing suicidal thoughts, family violence (including elder abuse) and issues with housing, alcohol and other drugs, relationships, sexual assault, legal issues, mental health and wellbeing, and social isolation. Rainbow Door also provides specialist secondary consultation to other services. Switchboard delivers a range of training to the community and service sector organisations. Courses include: LGBTIQA+ inclusive practice; how to recognise and respond to family/ intimate partner violence; how to talk about suicide safely; everyday racism in the workplace; and peer support training. Switchboard is also accredited to deliver LivingWorks programs ASIST (Applied Suicide Intervention Skills Training) and safeTALK. Our Rainbow Families program connects and supports LGBTIQA+ parents, coparents, carers and their families through social events, online support groups and advocacy. The program coordinates a community of practice to support services to develop and deliver rainbow family inclusive better practice across Victoria. Rainbow Families offers consultation, training and support to all levels of government.

Only Active in Australia

Staffing DetailsCharities report the number of full-time, part-time, and casual employees, as well as volunteers, for the last pay period of their reporting year.

MetricCharity ValueThis charity's own reported figure, taken from its most recently lodged Annual Information Statement (AIS) with the ACNC.Average (Large)The average figure across all Australian charities of the same size category (Small, Medium, or Large), based on their most recently lodged Annual Information Statements.
Full Time873
Part Time3668
Casual046
Volunteers50291
Full-Time Equivalent (FTE)Full-Time Equivalent (FTE) is a calculation that represents the number of full-time employees a charity would have if you combined the hours of all its part-time and casual staff.19.43149.75
FTE to Volunteer RatioThis ratio compares the number of volunteers to the number of paid full-time equivalent staff. A higher percentage indicates a greater reliance on volunteers.257%4219%
Avg Employee Expenses per FTEThis is the average amount of employee-related expenses (like salary and benefits) spent per full-time equivalent staff member.$148,638$167,959

Related Party TransactionsA transaction between the charity and a person or entity closely connected to the charity, such as a board member, a major donor, or their family members. These must be disclosed to ensure transparency.

Has Related Party Transactions: No

Has Documented Policies:Indicates whether the charity has formal, documented rules and procedures for managing and reporting transactions with related parties. N/A

Key Management Personnel (KMP)Key Management Personnel (KMP) are the people who have the authority and responsibility for planning, directing, and controlling the charity's activities. This typically includes board members and senior executives.

Number of KMP: 0

Total KMP Remuneration:The total amount of salary, benefits, and other payments provided to all Key Management Personnel during the reporting period. This is only a required disclosure for large charities. $0

Average Remuneration per KMP (All Large Charities): $189,338

Most Recent Annual Information Submitted 2023

Lodgement was submitted on time.

Reporting Requirements for a Large Charity (Annual revenue of $3 million or more)

Large charities must submit an Annual Information Statement (AIS) and an audited financial report. This is the most comprehensive level of reporting, requiring detailed financial statements and disclosure of key management personnel remuneration. The audit must be conducted by a registered company auditor.

CategoryCharity ValueThis charity's own reported figure, taken from its most recently lodged Annual Information Statement (AIS) with the ACNC.Australian Average (Large)The average figure across all Australian charities of the same size category (Small, Medium, or Large), based on their most recently lodged Annual Information Statements.
Net Surplus/DeficitThe difference between a charity's total income and its total expenses for the reporting period. A surplus means income was greater than expenses, while a deficit means expenses were greater than income.$585,175$1,905,316
Net Assets/LiabilitiesThe value of what a charity owns (assets) minus what it owes (liabilities). This is also known as total equity or net worth, representing the overall financial position.$1,346,946$36,899,248
Total RevenueTotal Revenue plus Other Income. It represents the total income before any expenses are deducted.$4,360,026$27,877,067
Donations and BequestsIncome received from individuals, foundations, or corporations in the form of gifts, donations, and bequests (gifts left in a will). $133,208 $1,534,520
Revenue from Goods and ServicesIncome generated from selling goods or providing services that are part of the charity's mission or fundraising activities. $56,175 $9,192,562
Revenue from GovernmentFunding received from local, state, or federal government bodies, including grants and contracts for services. $3,953,304 $14,042,999
Revenue from InvestmentsIncome earned from the charity's investments, such as interest from bank accounts, dividends from shares, and rent from property. $17,561 $886,765
Other RevenueIncome from any other sources that don't fit into the main categories. $87,045 $1,726,449
Other IncomeOther non-operating income, such as one-off gains from the sale of assets. $112,733 $486,644
Total ExpensesThe total cost incurred by the charity in carrying out its activities, including program, administrative, and fundraising costs.$3,774,851$25,967,143
Employee ExpensesAll costs related to paying staff, including salaries and wages, superannuation, and other employee benefits. $2,888,028 $14,564,746
Grants and Donations (Australia)Funds and donations distributed by the charity to other organisations or individuals within Australia to support their work. $1,000 $1,063,213
Grants and Donations (Overseas)Funds and donations distributed by the charity to other organisations or individuals outside of Australia for international aid and development. $0 $301,221
Interest ExpensesThe cost of borrowed funds, such as interest paid on loans or mortgages. $0 $266,404
Other ExpensesAll other operational expenses not classified elsewhere, such as administration, fundraising, and program-specific costs. $885,823 $9,771,932
Other Comprehensive IncomeIncome and expenses, such as revaluation surplus, that are not recognised in the net surplus/deficit but are included in total comprehensive income. $0 $622,543
Total Comprehensive IncomeNet Surplus/Deficit plus Other Comprehensive Income. It represents the total change in a charity's net assets from all transactions and events. $585,175 $2,529,692
Total AssetsThe total value of everything the charity owns that has monetary value, including cash, investments, buildings, and equipment.$3,583,175$57,508,318
Total Current AssetsAssets that are expected to be used or converted into cash within one year, such as cash in the bank and short-term investments. $3,352,052 $14,477,235
Non-current Loans ReceivableMoney owed to the charity from loans it has made, which is not expected to be repaid within one year. $0 $1,106,711
Other Non-current AssetsLong-term assets not classified elsewhere, such as property, plant, and equipment. $231,123 $41,919,179
Total Non-current AssetsAssets that are not expected to be used or converted into cash within one year, such as land and buildings. $231,123 $43,033,101
Total LiabilitiesThe total amount of money and obligations the charity owes to others.$2,236,229$20,609,152
Total Current LiabilitiesDebts and obligations that are due to be paid within one year, such as accounts payable and short-term loans. $2,077,605 $12,128,701
Non-current Loans PayableMoney the charity owes from loans it has received, which is not due to be paid within one year. $0 $4,027,392
Other Non-current LiabilitiesLong-term debts and obligations not classified elsewhere. $158,624 $4,451,702
Total Non-current LiabilitiesDebts and obligations that are not due to be paid within one year. $158,624 $8,481,913

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