Windermere Child & Family Services Inc

Tax Deductible iconThis charity or fund is currently recognised by the Australian Taxation Office (ATO) as a Deductible Gift Recipient (DGR). Donations of $2 or more made to this entity are tax-deductible for the donor. This status is typically derived from official ABR (Australian Business Register) data and signifies eligibility for DGR status.
Website:
www.windermere.org.au
ABN:
63 066 828 936
Location:
Narre Warren, VIC
Charity Size:
LargeLarge charities, those with an annual revenue of $3 million or more, operate on a significant scale, often driving change at a state or national level. Think of well-known organisations working in areas like medical research, international aid, or large-scale environmental conservation.

These charities have the resources and influence to implement large-scale initiatives, conduct vital research, and advocate for policy reform. They offer opportunities to contribute to systemic change and address pressing global challenges.

Charity Type:
Social welfare
Registration Status:
Registeredthe charity’s registration is active
Religious Affiliation:
No Religious AffiliationThis category comprises charities that do not have any religious affiliation. They operate independently of specific religious doctrines and focus on their mission based on secular principles
DGR Status:
Tax DeductibleThis charity or fund is currently recognised by the Australian Taxation Office (ATO) as a Deductible Gift Recipient (DGR). Donations of $2 or more made to this entity are tax-deductible for the donor. This status is typically derived from official ABR (Australian Business Register) data and signifies eligibility for DGR status.
During the year, we continued to deliver a range of specialist services to address the complex challenges those in our community face. Focussing on our four strategic themes: Improve lives; Ask, Listen, act; Do more & do it better; and Evidence matters we supported over 26,670 children, families and individuals. We delivered intensive supports using the Practitioner Coaching Framework (PCF), our coaching model, which encourages individuals to develop their strengths, skills and confidence to problem solve and meet challenges. The coaching model is an effective way of building the capacity of those we work with every day. In 20222023 our recovery support programs retained and expanded its services significantly. This was an outcome of our recovery work in 2019 and 2020 which established our credibility and Windermere was identified as a goto provider to respond to the October 2022 flood event. We nearly tripled our recovery workforce and met a 70% increase in demand for services. Our Victims Assistance Program also expanded its reach while retaining its existing operations. Our expertise in victim support spanning two decades was recognised as we secured a new contract period for our programs in the Southern Metropolitan and Gippsland regions and expanded into new regions in the East and West metro areas. Across the 12 months our NDIS services continued to show steady growth across Plan Management, Support Coordination and Early Intervention Therapy Services with 2,408 children and adults receiving our services. We also attended the Melbourne Disability Connections Expo to share our expertise and enhance community engagement and relationships across the disability sector. During the year, our Out of School Hours Care (OSHC) expanded to five local primary schools with three new schools onboarding. We delivered exciting and varied school holiday programs featuring incursions and special activities to 430 children. We further enhanced our family day care service by giving our network of 110 educators more access to training to improve their service in early education and care. In late June 2023, following a review process, Windermere made the difficult decision to cease operations of its Frankstonbased Early Learning Centre by December 2023, due to sustainability and viability issues. In 202223, we continued to deliver specialist services in the scope of family wellbeing. We commenced a partnership with Monash Health to provide integrated family services within the Children s Health and Wellbeing Local. These hubs will offer a responsive and integrated system of treatment, care and support tailored to support families with children aged 011 years experiencing developmental, behavioural and emotional challenges. Our Homelessness Support Services and Family Violence Case Management support service continued to assist families in crisis. Our participation in the regional motel mapping project facilitated collaboration with hotel and mo

Only Active in Australia

Staffing DetailsCharities report the number of full-time, part-time, and casual employees, as well as volunteers, for the last pay period of their reporting year.

MetricCharity ValueThis charity's own reported figure, taken from its most recently lodged Annual Information Statement (AIS) with the ACNC.Average (Large)The average figure across all Australian charities of the same size category (Small, Medium, or Large), based on their most recently lodged Annual Information Statements.
Full Time14873
Part Time13868
Casual1746
Volunteers16291
Full-Time Equivalent (FTE)Full-Time Equivalent (FTE) is a calculation that represents the number of full-time employees a charity would have if you combined the hours of all its part-time and casual staff.252.50149.75
FTE to Volunteer RatioThis ratio compares the number of volunteers to the number of paid full-time equivalent staff. A higher percentage indicates a greater reliance on volunteers.6%4219%
Avg Employee Expenses per FTEThis is the average amount of employee-related expenses (like salary and benefits) spent per full-time equivalent staff member.$118,335$167,959

Related Party TransactionsA transaction between the charity and a person or entity closely connected to the charity, such as a board member, a major donor, or their family members. These must be disclosed to ensure transparency.

Has Related Party Transactions: No

Has Documented Policies:Indicates whether the charity has formal, documented rules and procedures for managing and reporting transactions with related parties. N/A

Key Management Personnel (KMP)Key Management Personnel (KMP) are the people who have the authority and responsibility for planning, directing, and controlling the charity's activities. This typically includes board members and senior executives.

Number of KMP: 0

Total KMP Remuneration:The total amount of salary, benefits, and other payments provided to all Key Management Personnel during the reporting period. This is only a required disclosure for large charities. $0

Average Remuneration per KMP (All Large Charities): $189,338

Most Recent Annual Information Submitted 2023

Lodgement was submitted on time.

Reporting Requirements for a Large Charity (Annual revenue of $3 million or more)

Large charities must submit an Annual Information Statement (AIS) and an audited financial report. This is the most comprehensive level of reporting, requiring detailed financial statements and disclosure of key management personnel remuneration. The audit must be conducted by a registered company auditor.

CategoryCharity ValueThis charity's own reported figure, taken from its most recently lodged Annual Information Statement (AIS) with the ACNC.Australian Average (Large)The average figure across all Australian charities of the same size category (Small, Medium, or Large), based on their most recently lodged Annual Information Statements.
Net Surplus/DeficitThe difference between a charity's total income and its total expenses for the reporting period. A surplus means income was greater than expenses, while a deficit means expenses were greater than income.$3,870,667$1,905,316
Net Assets/LiabilitiesThe value of what a charity owns (assets) minus what it owes (liabilities). This is also known as total equity or net worth, representing the overall financial position.$23,645,111$36,899,248
Total RevenueTotal Revenue plus Other Income. It represents the total income before any expenses are deducted.$40,154,158$27,877,067
Donations and BequestsIncome received from individuals, foundations, or corporations in the form of gifts, donations, and bequests (gifts left in a will). $476,905 $1,534,520
Revenue from Goods and ServicesIncome generated from selling goods or providing services that are part of the charity's mission or fundraising activities. $10,330,142 $9,192,562
Revenue from GovernmentFunding received from local, state, or federal government bodies, including grants and contracts for services. $28,572,266 $14,042,999
Revenue from InvestmentsIncome earned from the charity's investments, such as interest from bank accounts, dividends from shares, and rent from property. $447,529 $886,765
Other RevenueIncome from any other sources that don't fit into the main categories. $212,155 $1,726,449
Other IncomeOther non-operating income, such as one-off gains from the sale of assets. $115,161 $486,644
Total ExpensesThe total cost incurred by the charity in carrying out its activities, including program, administrative, and fundraising costs.$36,283,491$25,967,143
Employee ExpensesAll costs related to paying staff, including salaries and wages, superannuation, and other employee benefits. $29,879,707 $14,564,746
Grants and Donations (Australia)Funds and donations distributed by the charity to other organisations or individuals within Australia to support their work. $0 $1,063,213
Grants and Donations (Overseas)Funds and donations distributed by the charity to other organisations or individuals outside of Australia for international aid and development. $0 $301,221
Interest ExpensesThe cost of borrowed funds, such as interest paid on loans or mortgages. $4,512 $266,404
Other ExpensesAll other operational expenses not classified elsewhere, such as administration, fundraising, and program-specific costs. $6,399,272 $9,771,932
Other Comprehensive IncomeIncome and expenses, such as revaluation surplus, that are not recognised in the net surplus/deficit but are included in total comprehensive income. $0 $622,543
Total Comprehensive IncomeNet Surplus/Deficit plus Other Comprehensive Income. It represents the total change in a charity's net assets from all transactions and events. $3,870,667 $2,529,692
Total AssetsThe total value of everything the charity owns that has monetary value, including cash, investments, buildings, and equipment.$37,641,103$57,508,318
Total Current AssetsAssets that are expected to be used or converted into cash within one year, such as cash in the bank and short-term investments. $23,112,398 $14,477,235
Non-current Loans ReceivableMoney owed to the charity from loans it has made, which is not expected to be repaid within one year. $0 $1,106,711
Other Non-current AssetsLong-term assets not classified elsewhere, such as property, plant, and equipment. $14,528,705 $41,919,179
Total Non-current AssetsAssets that are not expected to be used or converted into cash within one year, such as land and buildings. $14,528,705 $43,033,101
Total LiabilitiesThe total amount of money and obligations the charity owes to others.$13,995,992$20,609,152
Total Current LiabilitiesDebts and obligations that are due to be paid within one year, such as accounts payable and short-term loans. $13,237,560 $12,128,701
Non-current Loans PayableMoney the charity owes from loans it has received, which is not due to be paid within one year. $0 $4,027,392
Other Non-current LiabilitiesLong-term debts and obligations not classified elsewhere. $758,432 $4,451,702
Total Non-current LiabilitiesDebts and obligations that are not due to be paid within one year. $758,432 $8,481,913

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